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OpenAccess™ Software Maintenance Services

A unique advantage of being an OpenAccess Software customer is the strong commitment we provide to ensure you receive the best service and support in the industry. Our support program is designed to provide the right level of support to meet your needs of demanding projects.

OpenAccess Software will provide technical support by phone, fax and e-mail to your technical support staff for resolving reproducible program errors that may occur in OpenAccess Software Products. It is assumed your technical contact(s) will have a technical understanding of the OpenAccess Software Product and knowledge of installing and supporting the OpenAccess Product for your end-users. Training courses are available from OpenAccess, billable at our then current rates.

Contact Information
For more information, current terms, and pricing, contact the OpenAccess sales team.

Click here to contact us for support issues.


"One measure of a company's commitment to quality is frequently reflected in the importance they place on customer support. At DataDirect Technologies we believe that solid customer support means satisfied customers and a thriving business for both parties..."

Carol Esau
Senior Director
World Wide SupportLink

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